Privacy Policy

At InnBlocks, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our InnBlocks Hotel Operation Apps (referred to as "Apps" or "Services"). Please read this Privacy Policy carefully. By accessing or using our Apps, you agree to the collection, use, disclosure, and safeguarding of your information as described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information We may collect personal information that you provide directly to us when you use our Apps. This may include:

  • Contact information (e.g., name, email address, phone number)
  • Profile information (e.g., username, profile picture)
  • Payment information (e.g., credit card details, billing address)
  • Reservation details (e.g., check-in and check-out dates, room preferences)
  • Communication history with our support team
  • Any other information you choose to provide to us.

1.2 Usage Information When you use our Apps, we may automatically collect certain information about your device, including:

  • IP address
  • Device type
  • Operating system
  • App usage data (e.g., features accessed, actions taken, time spent on the App)

1.3 Location Information We may collect and process information about your location if you grant us permission. We use this information to provide location-based services, such as finding nearby hotels or displaying relevant information based on your location.

  1. Use of Information

2.1 Provide and Improve Services We may use the information we collect to:

  • Provide and maintain our Apps and their features
  • Personalize your experience with our Apps
  • Process and fulfill your reservations and requests
  • Communicate with you about your reservations and updates
  • Respond to your inquiries, comments, or feedback
  • Analyze usage trends and improve our Apps
  • Prevent, detect, and investigate any fraudulent or unauthorized activities
  • Comply with legal obligations.

2.2 Marketing and Communication With your consent, we may use your contact information to send you promotional and marketing communications about our products, services, special offers, or events. You can opt-out of these communications at any time.

  1. Information Sharing

3.1 Service Providers We may share your information with trusted third-party service providers who assist us in operating our Apps, conducting business, or providing services on our behalf. These service providers are contractually obligated to handle your information securely and confidentially.

3.2 Compliance with Laws We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., government or law enforcement agencies).

3.3 Business Transfers In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

  1. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

  1. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  1. Your Choices

You have the right to:

  • Access, update, or correct your personal information
  • Opt-out of receiving marketing communications
  • Delete or restrict the processing of your personal information (subject to legal requirements)
  • Request a copy of the information we hold about you.

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

  1. Children's Privacy

Our Apps are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.